Frequently Asked Questions

Get answers to common questions about Virgin Relaxer.

Most appointments take 2.5 to 4 hours, depending on hair length, thickness, and processing time. Our service includes neutralizing, a recovery shampoo, optional apple cider charcoal scalp treatment, moisturizing cleanse and conditioning, plus styling for finished results.

When applied correctly, a virgin relaxer minimizes damage by neutralizing properly and using recovery treatments. We assess your hair, use protective techniques, and follow with restorative shampoos and conditioning to preserve strength and moisture, reducing long-term breakage risk.

Typically retouching every 8 to 12 weeks is recommended, depending on new growth, hair health, and styling needs. Spacing treatments helps prevent over-processing. We’ll recommend a personalized schedule and at-home care products to extend smoothness and protect hair between appointments.

The apple cider charcoal scalp shampoo is optional and used when buildup or scalp sensitivity exists. It detoxifies and balances oil without stripping hair. We assess your scalp during the service and recommend it only when it benefits cleanliness and overall comfort.

Use sulfate-free, moisturizing shampoos and conditioners, limit heat styling, and apply protein-moisture balancing treatments monthly. Protect hair with silk or satin at night, schedule regular trims, and follow stylist recommendations for products to preserve relaxation and hair integrity.

Yes, but timing is important. We typically advise waiting at least two weeks before coloring to allow hair to recover from relaxer processing. A consultation evaluates hair porosity and strength; sometimes we recommend a patch test or bonding treatments before chemical color.