Frequently Asked Questions

Get answers to common questions about Virgin Relaxer.

Most Virgin Relaxer appointments take about two to three hours, depending on hair length, density, and processing time. We include strand testing, neutralizing, recovery shampoo, and styling, so please allow extra time for a thorough, safe service and desired finish.

Yes. When performed by our licensed stylists, a Virgin Relaxer is safe for untreated natural hair. We conduct consultations and strand tests, control application and timing, and include recovery treatments to protect integrity and minimize potential damage.

Irritation is uncommon with proper application and neutralization. We monitor the scalp throughout processing, perform strand tests, and use an apple cider charcoal scalp shampoo if needed to soothe and remove residue, reducing the risk of burns.

Wait at least two weeks after a Virgin Relaxer before coloring, longer if your hair feels fragile. A stylist consultation and strand test will determine safe timing and product compatibility to prevent over-processing and protect hair health.

Use sulfate-free cleansers, deep-condition weekly, and apply leave-in moisturizers. Limit heat styling, book regular trims, and follow our recommended maintenance schedule to prolong results and preserve strength and elasticity. We provide custom product recommendations for home care.

Most clients retouch a Virgin Relaxer every eight to twelve weeks to manage new growth. Frequency depends on growth rate, hair health, and styling preference; your stylist will recommend a personalized schedule tailored to your needs.