Frequently Asked Questions

Get answers to common questions about Let's just chat! Consultation.

During the consultation we'll talk about your hair history, goals, daily routine, and any concerns. You'll receive a professional assessment, visual examples, and actionable recommendations. We'll also discuss realistic timelines and book the best follow-up appointment for your needs.

Consultations usually last 20–40 minutes depending on complexity. Simple questions and quick assessments take less time; in-depth planning for color or extensions may require more discussion to ensure accurate recommendations and pricing.

Bringing photos, inspiration, and examples is highly recommended. Visual references help us understand style and color goals quickly. Also bring a list of products you use, previous color history, and notes about sensitivities or past issues.

Yes. The consultation covers color, cutting, styling, extensions, and hair health. We'll assess suitability, timing, and maintenance required, and advise on any preparatory services so you know what's involved before booking your appointment.

A consultation fee applies to secure time and professional assessment; fees vary by location and are often credited toward your booked service if you proceed. We'll explain any charges during booking so there are no surprises.

You can book online through our website, call the salon, or message us on social media. Choose 'Let's just chat! Consultation' and provide a brief summary of your concerns so we can prepare and recommend the right specialist.